Please use this identifier to cite or link to this item: http://hdl.handle.net/10316/5479
Title: Benchmarking in a multiple criteria performance context: An application and a conceptual framework
Authors: Augusto, Mário 
Lisboa, João 
Yasin, Mahmoud 
Figueira, José Rui 
Keywords: Benchmarking; Multiple criteria approach; Portuguese firms
Issue Date: 2008
Citation: European Journal of Operational Research. 184:1 (2008) 244-254
Abstract: This article presents a conceptual benchmarking framework which applies a multiple criteria approach to assess performance. In the process, a multiple criteria procedure is used to assess the performance of three hundred and ninety two (392) Portuguese firms. Based on the results of this procedure, a conceptual framework is devised to facilitate addressing relevant benchmarking implications. The framework is designed to provide a conceptual linkage between the performance measurement methodology and the organizational benchmarking system.
URI: http://hdl.handle.net/10316/5479
DOI: 10.1016/j.ejor.2006.10.052
Rights: openAccess
Appears in Collections:FEUC- Artigos em Revistas Internacionais

Files in This Item:
File Description SizeFormat
file2253057068014012b2c35241206f72ed.pdf149.75 kBAdobe PDFView/Open
Show full item record

WEB OF SCIENCETM
Citations

17
checked on Nov 2, 2021

Page view(s)

250
checked on Nov 26, 2021

Download(s)

226
checked on Nov 26, 2021

Google ScholarTM

Check

Altmetric

Altmetric


Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.