Please use this identifier to cite or link to this item: http://hdl.handle.net/10316/5479
DC FieldValueLanguage
dc.contributor.authorAugusto, Mário-
dc.contributor.authorLisboa, João-
dc.contributor.authorYasin, Mahmoud-
dc.contributor.authorFigueira, José Rui-
dc.date.accessioned2008-09-01T15:53:04Z-
dc.date.available2008-09-01T15:53:04Z-
dc.date.issued2008en_US
dc.identifier.citationEuropean Journal of Operational Research. 184:1 (2008) 244-254en_US
dc.identifier.urihttp://hdl.handle.net/10316/5479-
dc.description.abstractThis article presents a conceptual benchmarking framework which applies a multiple criteria approach to assess performance. In the process, a multiple criteria procedure is used to assess the performance of three hundred and ninety two (392) Portuguese firms. Based on the results of this procedure, a conceptual framework is devised to facilitate addressing relevant benchmarking implications. The framework is designed to provide a conceptual linkage between the performance measurement methodology and the organizational benchmarking system.en_US
dc.description.urihttp://www.sciencedirect.com/science/article/B6VCT-4MNHY29-2/1/18e4df5f6957bdeba15197a8f29dfcceen_US
dc.format.mimetypeaplication/PDFen
dc.language.isoengeng
dc.rightsopenAccesseng
dc.subjectBenchmarkingen_US
dc.subjectMultiple criteria approachen_US
dc.subjectPortuguese firmsen_US
dc.titleBenchmarking in a multiple criteria performance context: An application and a conceptual frameworken_US
dc.typearticleen_US
dc.identifier.doi10.1016/j.ejor.2006.10.052-
uc.controloAutoridadeSim-
item.fulltextCom Texto completo-
item.languageiso639-1en-
item.grantfulltextopen-
crisitem.author.deptFaculty of Economics-
crisitem.author.researchunitISR - Institute of Systems and Robotics-
crisitem.author.researchunitCeBER – Centre for Business and Economics Research-
crisitem.author.parentresearchunitUniversity of Coimbra-
crisitem.author.orcid0000-0001-7345-1679-
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