Please use this identifier to cite or link to this item:
https://hdl.handle.net/10316/115287
Title: | Socially-Constructed Metrics for Agile Quality: An Action-Research Study | Authors: | Coyle, Sharon Barata, João |
Keywords: | Socially-constructed metrics, agile development, quality management, action-research | Issue Date: | 2016 | Citation: | Coyle, S., & Barata, J. (2016). Socially-Constructed Metrics for Agile Quality: An Action-Research Study. ACIS - Australasian Conference on Information Systems, 1–11. | Serial title, monograph or event: | Australasian Conference on Information Systems | Issue: | 27th | Abstract: | We present a method to develop socially-constructed metrics for ascertaining agile software development quality. Canonical action research (CAR) is our mode of inquiry, conducted in a key European player of healthcare information systems. The result is a set of meaningful metrics that are built according to three interrelated dimensions: (1) evidence from practice; (2) stakeholders’ expectations; and (3) stakeholders’ evaluation. Our contribution suggests simple artifacts to create socially-constructed metrics and the main guidelines for applying them. Agile teams struggle with quality measurement, often supported by a plethora of metrics that do not adhere to rapidly changing project environments. We argue that socially-constructed metrics can address this problem, offering a contextualized perspective of quality that can improve tacit knowledge transfer; critical reflection about quality; and effective support in daily meetings, retrospectives, and audits. Moreover, it suggests a participative approach for continuous improvement in agile software development. | URI: | https://hdl.handle.net/10316/115287 | Rights: | openAccess |
Appears in Collections: | FCTUC Eng.Informática - Artigos em Livros de Actas |
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Socially-Constructed Metrics for Agile Quality_ An Action-Researc.pdf | 800.82 kB | Adobe PDF | View/Open |
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