Please use this identifier to cite or link to this item: https://hdl.handle.net/10316/105133
Title: The Volunteer Satisfaction Survey (VSS): Adaptation and Psychometric Properties among Portuguese Volunteers
Authors: Martins, Cátia
Jesus, Saúl Neves de
Silva, José Tomás da 
Ribeiro, Conceição
Nunes, Cristina 
Cunha, Francisca Ferreira
Marcelo, Beatriz
Keywords: functionalist approach; psychometric analysis; volunteer satisfaction; volunteering
Issue Date: 30-Dec-2022
Publisher: MDPI
Project: UIDB/PSI/04345/2020 
Serial title, monograph or event: European Journal of Investigation in Health, Psychology and Education
Volume: 13
Issue: 1
Place of publication or event: Basel
Abstract: (1) Background: Volunteering satisfaction is one significant construct that nourishes the sustaining of volunteer work, and it is present in reference models such as the three-stage volunteer process model (VPM). The volunteer satisfaction survey (VSS), created by Vecina, Chacón and Sueiro, evaluates three different domains of volunteer satisfaction: specific motivations, organization management and volunteering tasks. The aim of this study was to adapt the instrument and explore the psychometric properties of the 17 items of the VSS in a sample of Portuguese volunteers. (2) Methods: The sample was composed of 335 Portuguese volunteers (aged between 14 and 81 years), mainly women (76.4%). Measures included volunteer satisfaction, work engagement and organizational commitment. (3) Results: The original three-factor model was tested with a confirmatory factor analysis (CFA) and the model fitted the data. Satisfactory levels of internal consistency, discriminant and convergent validity were found. (4) Conclusions: The VSS reveals good psychometric properties and can be considered a useful tool for professionals and future research for volunteers' satisfaction assessment.
URI: https://hdl.handle.net/10316/105133
ISSN: 2254-9625
DOI: 10.3390/ejihpe13010002
Rights: openAccess
Appears in Collections:I&D CES - Artigos em Revistas Internacionais

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