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https://hdl.handle.net/10316/115307
Title: | Modelling Inter-Organizational Business Processes Governance | Authors: | Ribeiro, Vitor Barata, João Rupino da Cunha, Paulo |
Keywords: | Research Subject Categories::SOCIAL SCIENCES::Statistics, computer and systems science::Informatics, computer and systems science; Research Subject Categories::TECHNOLOGY::Information technology; Inter-Organizational Business Process Governance, BPMN, BPMN Extension, IT Governance | Issue Date: | 2022 | Citation: | Machado Ribeiro, V. H., Barata, J., & da Cunha, P. R. (2022). Modelling Inter-Organizational Business Processes Governance. Information Systems Development: Artificial Intelligence for Information Systems Development and Operations (ISD2022 Proceedings). | Project: | UID/CEC/00326/2020 | Serial title, monograph or event: | Information Systems Development | Issue: | 30th | Abstract: | Digital transformation requires decentralizing business process governance due to the increasing interdependencies of organizations and more complex business pipelines enabled by information technologies. We present a modelling approach to assist companies in their inter-organizational business process governance (IO-BPG). The results emerge from a design science research conducted with a major European telecommunications service provider. They include (1) the key domain attributes, (2) a domain-specific ontology, and (3) a BPMN extension instantiated in IO-BPG scenarios of Software-as-a-Service, covering structure, processes, and relational mechanisms. For theory, this paper extends the literature on business process governance with a modelling approach evaluated in one of the most regulated and dynamic economic sectors. For practice, our proposal may help appraise accountability, confidentiality, compliance, autonomy, authority, traceability, and collaboration configurations that are crucial to IO-BPG. | URI: | https://hdl.handle.net/10316/115307 | Rights: | openAccess |
Appears in Collections: | FCTUC Eng.Informática - Artigos em Livros de Actas |
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