Please use this identifier to cite or link to this item:
https://hdl.handle.net/10316/114899
DC Field | Value | Language |
---|---|---|
dc.contributor.author | Moraes, Caroline Relva de | - |
dc.contributor.author | Cunha, Paulo Rupino da | - |
dc.date.accessioned | 2024-04-17T08:41:34Z | - |
dc.date.available | 2024-04-17T08:41:34Z | - |
dc.date.issued | 2022 | - |
dc.identifier.issn | 2071-1050 | pt |
dc.identifier.uri | https://hdl.handle.net/10316/114899 | - |
dc.description.abstract | We propose a framework based on ADKAR (awareness, desire, knowledge, ability, and reinforcement) with guidelines tomanage the organizational culture change required for servitization—the transition of a company towards a product–service system(PSS) businessmodel that provides cohesive delivery of products and services, increasingly supported on digital technologies. We departed from a systematic literature review across five academic databases, covering human and technological aspects, that confirmed corporate culture as one of the pillars of a successful transformation, along with relevant factors to account for. The results of this work have both theoretical and managerial implications. Companies can apply the framework to support planning implementation strategies that require a corporatemind shift. Finally, we identified directions for future servitization research. | pt |
dc.language.iso | eng | pt |
dc.publisher | MDPI | pt |
dc.relation | UIDB/00326/2020 | pt |
dc.relation | UIDP/00326/2020 | pt |
dc.rights | openAccess | pt |
dc.rights.uri | http://creativecommons.org/licenses/by/4.0/ | pt |
dc.subject | servitization | pt |
dc.subject | enterprise culture | pt |
dc.subject | PSS transformation | pt |
dc.subject | culture management | pt |
dc.title | Enterprise Servitization: Practical Guidelines for Culture Transformation Management | pt |
dc.type | article | - |
degois.publication.firstPage | 705 | pt |
degois.publication.issue | 1 | pt |
degois.publication.title | Sustainability (Switzerland) | pt |
dc.peerreviewed | yes | pt |
dc.identifier.doi | 10.3390/su15010705 | pt |
degois.publication.volume | 15 | pt |
dc.date.embargo | 2022-01-01 | * |
uc.date.periodoEmbargo | 0 | pt |
item.cerifentitytype | Publications | - |
item.languageiso639-1 | en | - |
item.fulltext | Com Texto completo | - |
item.grantfulltext | open | - |
item.openairecristype | http://purl.org/coar/resource_type/c_18cf | - |
item.openairetype | article | - |
crisitem.author.researchunit | CISUC - Centre for Informatics and Systems of the University of Coimbra | - |
crisitem.author.researchunit | CISUC - Centre for Informatics and Systems of the University of Coimbra | - |
crisitem.author.parentresearchunit | Faculty of Sciences and Technology | - |
crisitem.author.parentresearchunit | Faculty of Sciences and Technology | - |
crisitem.author.orcid | 0000-0003-2701-5248 | - |
Appears in Collections: | I&D CISUC - Artigos em Revistas Internacionais FCTUC Eng.Informática - Artigos em Revistas Internacionais |
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File | Description | Size | Format | |
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Enterprise-Servitization-Practical-Guidelines-for-Culture-Transformation-ManagementSustainability-Switzerland.pdf | 1.63 MB | Adobe PDF | View/Open |
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This item is licensed under a Creative Commons License