Integrating multiple channels of engagement in democratic innovations: Opportunities and challenges

Abstract

This chapter explores the advantages and disadvantages of integrating multiple channels of engagement within a democratic innovation. Using examples and case studies of recent face-to-face and online multichannel democratic innovations the authors challenge the emerging consensus that redundancy and diversification of venues of participation are always positively correlated with the success of democratic innovations. The chapter concludes by providing ten guidelines for the optimal integration of multiple channels of engagement.