Please use this identifier to cite or link to this item:
Title: The role of people and social context in promoting the IT organizational performance
Authors: Martinho, José Luís 
Gomes, Carlos F. 
Yasin, Mahmoud M. 
Keywords: Shared knowledge; Strategic Alignment; IT performance management; Business value of IT; Trust; IT Business Alignment
Issue Date: 2016
Serial title, monograph or event: Personnel Review
Volume: 45
Issue: 5
Abstract: Purpose – Motivated by the increasing role of information technology (IT) in today’s organizations, this study examines the relationships between business and IT executives in order to improve the organizational performance of the different aspects of IT technology and related systems. In the process, special attention is given to drivers which facilitate the cooperation between the parties involved. Design/methodology/approach – This survey-based research utilizes structural equation modeling methodology to uncover the relevant variables pertaining to the promotion of a positive social and strategic context needed to increase the effectiveness of organizational IT facets. Findings – The effectiveness of IT in modern organizations is contingent on a social alignment, business – IT alignment, strategic consistency, and common vision among the people who manage the IT function and those who need the organization. Research limitations/implications – This study is based on a sample of Portuguese manufacturing organizations. Therefore, findings and conclusions should be interpreted accordingly. In this context, future research in other organizational cultural settings is called for in order to refine and validate the results of this study. Practical implications – The role of establishing an organizational culture which stresses the common goal and mutual trust and cooperation in creating effective IT organizational utilization is underscored. As such, business executives are encouraged to exercise their leadership skills in order to create an organizational strategy which aligns IT capabilities and investments with the competitive strategy of the organization. In this context, creating an organizational culture which promotes business – IT alignment in a healthy social context is necessary. Originality/value – The issues and concerns addressed in this study should bridge the gap between business and IT executives. In the process, this study facilitates and encourages the effective utilization of the different facets of IT technology as they better serve the people of the organization. This advances the cost and practice of the strategic organizational role of IT investments.
DOI: 10.1108/PR-02-2015-0034
Rights: openAccess
Appears in Collections:FEUC- Artigos em Revistas Internacionais

Files in This Item:
File Description SizeFormat
Martinho, Gomes & Yasin 2016 PR researchgate.pdf231.94 kBAdobe PDFView/Open
Show full item record


checked on May 29, 2020

Citations 10

checked on Oct 2, 2021

Page view(s)

checked on Oct 13, 2021

Download(s) 5

checked on Oct 13, 2021

Google ScholarTM




This item is licensed under a Creative Commons License Creative Commons