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https://hdl.handle.net/10316/115293
Título: | An ArchiMate-Based Approach to ISO 9001:2015 Quality Management: Shifting to IT-Enabled Documented Information | Autor: | Pereira, Ana Henriques, Rui T. Barata, Joao |
Palavras-chave: | ISO 9001:2015, documented information, enterprise architecture, ArchiMate. | Data: | 2021 | Citação: | Pereira, A., Henriques, R., & Barata, J. (2021). An ArchiMate-Based Approach to ISO 9001:2015 Quality Management: Shifting to IT-Enabled Documented Information. 2021 IEEE 23rd Conference on Business Informatics (CBI), 125–133. | Projeto: | This work is partially funded by national funds through the FCT - Foundation for Science and Technology, IP, within the scope of the project CISUC - UID/CEC/00326/2020 and by European Social Fund, through the Regional Operational Program Centro 2020 | Título da revista, periódico, livro ou evento: | IEEE Conference on Business Informatics | Número: | 23rd | Resumo: | This paper presents an approach to document ISO 9001:2015 quality management systems (QMS) using ArchiMate. The research is done in cooperation with a research and technology development institute developing ISO 9001:2015-compliant information systems. The models and the steps needed to adopt an enterprise architecture approach to ISO 9001:2015 are demonstrated for the aeronautical setting. ISO 9001:2015 suggests a process approach to management. However, the increasing digitalization of organizational practices raises difficulties for auditing and calls for a deeper alignment between processes, strategy, applications, technologies, and physical infrastructure. Shifting to an Enterprise Architecture (EA) approach to ISO 9001:2015 documented information can contribute to a unified view of quality management and digital transformation. | URI: | https://hdl.handle.net/10316/115293 | ISBN: | 978-1-6654-2069-3 | DOI: | 10.1109/CBI52690.2021.10063 | Direitos: | openAccess |
Aparece nas coleções: | FCTUC Eng.Informática - Artigos em Livros de Actas |
Ficheiros deste registo:
Ficheiro | Descrição | Tamanho | Formato | |
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CBIW_Archi9001_Repository.pdf | 510.82 kB | Adobe PDF | Ver/Abrir |
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